Customer service and satisfaction are very important to us. Return is allowed when the condition does not match with description.Please keep in your mind that we take pictures of all the item's details to avoid any problem. International Buyers - Please Note. This item is in the category "Sporting Goods\Camping & Hiking\Outdoor Sleeping Gear\Sleeping Bags". The seller is "hashikan" and is located in this country: JP. This item can be shipped worldwide.